Login

Welcome to the Family Wellness online services page! Please use the links below to help you create and access your online account. With your online account, you will be able to update billing and contact information, schedule racquetball reservations, register for programs (including Swim School), generate attendance reports, and more!

CLICK HERE TO LOG IN

First Time Logging In?

Members and non-members who have been added into our system previously can use the above link, select “Forgot Password,” then enter your Account ID number as your Username and temporary credentials will be sent to the email address associated with your account. Please allow up to 10 minutes for the email and check each inbox, including junk. If you do not have an email on file or know your Account ID number, please verify your information in person at the Family Wellness Front Desk or call 701.234.2400 during business hours before requesting credentials.

 

Never been to Family Wellness?

Use the below link to create your non-member account for program enrollment. This plan is only for non-members that have never used our facility before and would like to register for Family Wellness programming. If you have signed up for previous programs or memberships at Family Wellness you will receive an error message.

CLICK HERE TO CREATE A NON-MEMBER PROGRAM ACCOUNT

 

Still Unsure on How to Access Your Account? 

Have you visited Family Wellness, been a member, or previously enrolled for a program? Use the below link to update your non-member account for program enrollment only.

CLICK HERE TO EDIT MY NON-MEMBER ACCOUNT INFORMATION

Only use the above link to create a non-member account if you don’t already have one created. We will respond with directions on what to do next in 2-3 business days. If you already have a non-member account from previous enrollment or access, please click the main Login link and use the “Forgot Password” links to recover your account information. If you need your account number to use as a username or to add an email address to your existing account, please call our front desk during business hours: 701.234.2400.

Need Help?

Take a look through the FAQ section below or use the following links.

FAQs

If I Had A Username And Password From My Previous Account, Can I Use Them For My New Account?

We transitioned to a new software in December of 2020, and as a result need you to create new credentials for accessing your account online!

Use the above link if you have a member or non-member account at Family Wellness, but haven’t set up your online access yet. Click “Forgot Password,” then enter your Member ID number as your Username and temporary credentials will be sent to the email address associated with your account. Reminder: In order to receive your temporary credentials, you need to have an email address included in your account. If you do not, please update that information in person at the Family Wellness Front Desk or call 701.234.2400 during business hours before requesting credentials.

What Can I do When I Login?

Members: Family Wellness Members can update contact information (including billing info), schedule racquetball reservations, view account history, and have preferred access and rates to programs and camps.

Non Members: Family Wellness Guests can create guest accounts, edit contact information, view account history, and register for camps and programs.

How Do I Login for the First Time?

Already have an account in our system? Use the above link if you have a member or non-member account at Family Wellness, but haven’t set up your online access yet. Click “Forgot Password,” then enter your Member ID number as your Username and temporary credentials will be sent to the email address associated with your account. Reminder: In order to receive your temporary credentials, you need to have an email address included in your account. If you do not, please update that information in person at the Family Wellness Front Desk or call 701.234.2400 during business hours before requesting credentials.

Don’t have an account? Use the Non-Member Account Information button to send in your information. Our team will create your account and follow up with your next steps for online access within 2 business days. If you have an urgent need, please call 701.234.2400 during business hours.

If you are already in our system, you will be able to verify the account information and have your online credentials sent to the email address associated with your account. You need to have an active email address associated with your account to generate your own login credentials. If you aren’t sure if you have an active email address associated with your account, please update that information at our front desk or call 701.234.2400 for assistance.

Once you have a login username and password, you can login under the main login button.

Questions? Give us a call at 701.234.2400 or send us an email at FamilyWellnessFargo@sanfordhealth.org and we’ll get back to you as soon as possible. Your issue not on the list? Let us know so we can find a solution!